At Readify, we strive to provide high-quality digital products to all of our customers. As our products are delivered electronically and are instantly accessible upon purchase, we maintain a strict No Refund Policy. Please read this policy carefully before making a purchase.
1. Digital Products
All purchases made on our website are for digital products, specifically eBooks, which are delivered in electronic format. Due to the nature of digital products and the immediate access granted upon purchase, we do not offer refunds, exchanges, or cancellations after a transaction is completed.
2. Customer Responsibility
By completing your purchase, you acknowledge and agree that you are responsible for ensuring the compatibility of the eBook with your device or platform before making the purchase. If you are uncertain about the format or the compatibility of the eBook, please contact us for assistance prior to completing your order.
3. Issues with Download or Access
If you encounter any issues with downloading or accessing the purchased eBook, please contact our customer support team at readify02@gmail.com We will do our best to resolve the issue, including offering a replacement file or troubleshooting assistance.
4. Exceptions
While we do not generally offer refunds, we understand that there may be rare and exceptional cases where a refund may be considered. These cases are handled on a case-by-case basis and may include situations where the eBook is found to be defective or not as described. In such cases, please reach out to our customer service team, and we will review the matter promptly.
5. Dispute Resolution
If you believe that a refund is warranted under any circumstances, please contact our support team first. If an issue cannot be resolved directly, we will work with you to find an acceptable resolution, in accordance with applicable consumer protection laws.
By completing your purchase, you acknowledge that you have read and understood this No Refund Policy and agree to its terms. If you do not agree with this policy, please refrain from making a purchase.
If you have any questions about this policy or need further clarification, please contact us at readify02@gmail.com
Thank you for choosing Readify.
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